What happens if I decide to cancel?
The terms and conditions for cancellations
In most cases you will lose 100% of your deposit if a cancellation is made especially if it less than 30 days before your party. Gobananas passes most of the deposit on to our suppliers to secure your spot, and most suppliers don't refund any deposits after booking is made. They would have held a spot for you and turned away other business. If Gobananas can refill your spot they may refund part of your deposit.
Some suppliers we work with, which you will be notified about prior to booking it, have terms and conditions that if any cancellations are done less than 30 days prior to event, still requires full payment. So although you have only provided a deposit, you would still be liable for the final balance. Gobananas does try and avoid working with those suppliers, however in some cities that is the only choice we have. This applies typically for certain function rooms part of major chains.
Gobananas will try and solve it to everyones satisfaction and do understand some cancellations comes from unforeseen circumstances.